Dispatch cutoff: Ordered before 2pm, shipped today.

Speed and carrier: London: next day. UK-wide: two to three days.

Cost: Free shipping on orders over £30. Standard shipping £3.95.

Tracking: You'll receive tracking information via email once your order ships.

Geography: We ship worldwide.

Change or cancel: Contact us within 2 hours of placing your order. After that, it's likely already packed.

Wrong address: Email us immediately at hello@gulpdrinks.co.uk with your order number and correct address.

Order hasn't arrived: If your order is late, we'll reship or refund. Just let us know.

What's in the tin: Premium ceremonial-grade matcha from Uji, Japan. 30g per tin.

How to prepare: See our brew guide for detailed instructions.

Storage and shelf life: Store in a cool, dry place. Best within 6 months of opening.

Allergens and dietary: Vegan, gluten-free, no additives.

Damaged or wrong item: Tell us, we'll sort it. A photo speeds it up.

Returns: We care about quality, but opened food products can't be returned for safety reasons. If there's a genuine issue, we'll make it right.